If your question isn't here, message us on WhatsApp — we usually answer within 2 hours.
Tap 'Request Quote' on any piece or message us on WhatsApp with the picture. We confirm fabric options and price. You pay 30–50% advance. We send progress photos. You approve. You pay the balance. We ship.
We aim for a 90–95% visual match using comparable premium fabrics. Where the original uses imported couture fabric we'll suggest the closest local equivalent and show you a swatch on WhatsApp before stitching.
Lawn and casual: 7–14 days. Formal and party: 10–16 days. Bridal: 18–25 days. The exact timeline is shown on each product page.
Card payments via Stripe (Visa, Mastercard, UnionPay), JazzCash, EasyPaisa, and bank transfer. Account details are on every product page under 'Other methods'.
Because every piece is made-to-order, we don't offer cash refunds. We do offer free alterations and, in rare cases of major defect, a remake at our cost.
Yes — DHL Express to over 60 countries. UK and US typically arrive in 3–5 business days. Shipping is calculated at checkout and includes insurance up to the full piece value.
Send measurements on WhatsApp. We have a measurement guide we'll share. For bridal, we strongly recommend a professional tailor measure you.